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Terms and Conditions

Last updated: 17/06/2026

Terms and Conditions of Hire

 

Definitions

General

Commencement

Payment

  1. A booking fee of 1/3 of the hire fee is payable on booking, with the full hire cost plus damage deposit to be paid 28 days before the period of hire, unless the company agreed otherwise in writing.  The damage deposit, after the safe and satisfactory return of the costumes, will be reimbursed in full.  If payment is not received in accordance with the agreed terms, the Company may cancel the hire and levy a cancellation charge.  
  2. The Hirer shall pay on time to the Company the charges set out in the hire contract and always before the Costumes, Accessories, Scenery or Props leave the Company’s premises.
  3. Once the Hirer removes the Costumes, Accessories, Scenery or Props from the Company’s premises, the Hire Fee cannot be refunded.

Damage Deposit

Interest

Cancellation by Hirer

Cancellation by the Company

  1. In the event of an emergency or other  unforeseen circumstances which prevents the operation of the hire, the Company may return all monies paid and, without further liability, cancel the contract. However, the Company will make all reasonable efforts to fulfil the hire, in consultation with the Hirer where possible.

Insolvency

Covenants of the Hirer

  1. not to damage the Costumes, Accessories, Scenery or Props or permit them to be damaged in any way;
  2. not to make any amendments, modifications or additions to the Costumes, Accessories, Scenery or Props or alter them in any way;
  3. to not launder Costumes under any circumstances unless advised by the Company;
  4. to ensure that no smoking, eating or drinking or anything but water takes place in Costume;
  5. in the case of excessive staining and soiling, the damage deposit will be kept until the item is laundered and the Company is satisfied that the item can be restored to its original condition.  This will be confirmed within one week;
  6. take care in the hire process as the Company will provide measurements for all individual Costumes hired, should the garments later be deemed to be unsuitable or ill-fitting, a refund will not be given;
  7. to permit the Company and any person duly authorised by the Company at all reasonable time to inspect the Costumes, Accessories, Scenery or Props and for the purpose of carrying out the same, to have access to any premises where the Costumes, Accessories, Scenery or Props may be situated;
  8. to keep the Costumes, Accessories, Scenery or Props at all times in the Hirers possession and control and not to remove or permit the removal of the same from the UK without the consent in writing of the Company;
  9. to notify the Company immediately of any change of address and, upon the request of the Company, to notify the Company of the location of the Costumes, Accessories, Scenery or Props;
  10. not to sell, assign, let, pledge, mortgage, charge, encumber, part with possession of or otherwise deal with the Costumes, Accessories, Scenery or Props or any interest therein nor to assign the benefit of this Agreement nor to create or to permit the creation of any lien on the Costumes, Accessories, Scenery or Props;
  11. to keep the Costumes, Accessories, Scenery or Props free from any distraint, distress, execution or other legal process;
  12. to insure the Costumes, Accessories, Scenery or Props to their full replacement value with a reputable insurance company against loss or damage by accident, fire and other such risks, if any, against which it is usual to insure Costumes, Accessories, Scenery or Props, and to provide proof of such to the Company;
  13. to notify the Company immediately of any loss, or damage to the Costumes, Accessories, Scenery or Props and to pay the Company the full cost of the replacement or repair of the Costumes, Accessories, Scenery or Props.

Termination

  1. Upon termination of this Agreement:
  1. The Hirer shall return the Costumes, Accessories, Scenery or Props in good condition to the Company at the address in the hire contract or to such other place as the Company shall appoint.  If the Hirer fails to do this the Company shall be entitled without notice, to take repossession of the Costumes, Accessories, Scenery or Props;
  2. The Hirer shall pay to the Company immediately or on demand, all arrears of rentals, interest and any other sums payable under this Agreement up to the date of termination including the costs of all repairs required to be done to the Costumes, Accessories, Scenery or Props in order to put them in good condition as well as the replacement costs of any item that cannot be repaired or is not returned.

Retentions

Liabilities

Force Majeure

Complaints

Limitation of liability

Accordingly, (save in the event of death or personal injury caused by our negligence) the Company cannot accept any liability whatsoever which the Hirer, its employees, servants or agents may suffer, sustain or incur whilst the Costume, Accessories, Scenery or Props are in use and the Hirer hereby agrees to indemnify and keep indemnified the Company from and against all claims, actions or demands made by third parties against the Company, and all liabilities of the Company to third parties (collectively “Third Party Liabilities”), and from all damages, losses, costs expenses and payments whatsoever suffered, sustained or incurred by the Company either directly or in relation to Third Party Liabilities in respect of personal injury to or the death of any person and any loss or destruction of or damage to property (not attributable to any default or neglect of the Company or of any person for whom the Company is responsible) which shall have occurred in connection with the use of any Costumes, Accessories, Scenery of Props supplied.  (All warranties, conditions or other terms implied by statute, common law, trade usage or otherwise are excluded to the fullest extent permitted by law).

Contract