Last updated: 17/06/2026
UK Productions Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us, make an enquiry, work with us, apply to work with us, hire productions, sets, costumes, props or other production materials, or otherwise interact with UK Productions Ltd.
This policy is intended to give you clear information about how and why we use your personal data, the lawful bases we rely on, who we may share your data with, how long we keep it, and the rights you have under data protection law.
This policy should be read alongside any other privacy information we may provide to you at the point where we collect personal data, for example in relation to a specific production, recruitment process, contract, casting process, competition, mailing list sign-up, supplier relationship or production hire enquiry.
UK Productions Ltd is a private limited company registered in England and Wales under company number 02860662.
Our registered office is: UK Productions Ltd, Unit 3 Birtley Courtyard, Bramley, Surrey, United Kingdom GU5 0LA
Our main correspondence address is: UK Productions Ltd, PO Box 944, Godalming, United Kingdom, GU7 9NQ
You can contact us about this Privacy Policy or about how we use your personal data using the following details:
Email: mail@ukproductions.co.uk
Telephone: 01483 423600
Post: UK Productions Ltd, PO Box 944, Godalming, GU7 9NQ
For the purposes of UK data protection law, UK Productions Ltd will usually be the data controller of the personal data described in this policy. This means we decide why and how personal data is used. In some circumstances, for example where we work with venues, ticketing providers, co-producers, agents, licensors, payroll providers or other production partners, those organisations may also act as controllers, joint controllers or processors. Where appropriate, they should provide their own privacy information.
The personal data we collect depends on how you interact with us. We may collect and use the following categories of personal data:
3.1 Identity and contact information
This may include your name, job title, organisation, postal address, email address, telephone number, social media handle and other information you provide when contacting us or working with us.
3.2 Enquiry and correspondence information
This may include information you provide through our website forms, by email, telephone, post, social media or in person. For example, if you make a general enquiry or a production hire enquiry, we may collect your name, email address, organisation, theatre, town, production dates, the show or hire item your enquiry relates to, and the content of your message.
3.3 Contract and business information
This may include information connected with contracts, licences, production agreements, venue agreements, hire agreements, supplier arrangements, invoices, purchase orders, payment records, insurance, logistics, touring schedules, technical requirements, access arrangements, and correspondence with venues, producers, agents, suppliers, freelancers, contractors and creative teams.
3.4 Production, casting and employment-related information
Where relevant, this may include CVs, biographies, headshots, audition material, right-to-work information, National Insurance number, payroll details, bank details, tax information, next-of-kin details, emergency contact information, union or professional membership information where relevant to the engagement, rehearsal and performance availability, travel and accommodation information, performance records and production administration information.
Where we collect information from job applicants, cast, crew, creatives, employees, workers, freelancers, contractors or volunteers, we may provide additional privacy information at the point of collection.
3.5 Images, video, audio and publicity material
We may collect or use photographs, video, audio recordings, press material, cast and creative biographies, interviews, social media content and other publicity material for production, marketing, archive, press, contractual and operational purposes. Where we use images or recordings of children or vulnerable individuals, we will take particular care and obtain appropriate permissions where required.
3.6 Website and technical information
When you use our website, we may collect technical information such as your IP address, browser type, device information, operating system, pages visited, time spent on pages, referral source and cookie preferences. We may collect this information through cookies or similar technologies. See section 12 for more information.
3.7 Marketing and communications preferences
This may include whether you have agreed to receive marketing communications, the types of communications you are interested in, your opt-in and opt-out preferences, and records of emails or messages sent to you.
3.8 Special category personal data
Special category personal data is more sensitive information, such as information about health, disability, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, sex life or sexual orientation.
We will only collect and use special category personal data where we have a lawful basis and a separate special category condition under data protection law. In a theatre and production context, this may include, for example:
We will not use special category personal data for marketing purposes.
3.9 Children’s personal data
Some of our productions, casting processes, marketing activities or enquiries may involve children or young people. Where we collect personal data relating to children, we will only do so where necessary and with appropriate safeguards. Where consent is required, we will seek consent from a parent or guardian where appropriate.
We may collect personal data directly from you when you:
We may also receive personal data from third parties, such as:
We only use personal data where we have a lawful basis to do so. The main purposes for which we may use personal data are set out below.
5.1 Responding to enquiries
We use personal data to respond to general enquiries, production hire enquiries, website form submissions, emails, telephone calls and other correspondence.
Lawful basis: legitimate interests, contract, or taking steps before entering into a contract.
5.2 Providing productions, touring services and production hire services
We use personal data to manage theatre productions, pantomimes, touring shows, co-productions, set hire, costume hire, prop hire, bespoke production services, technical services, logistics, contracts, rehearsal and performance arrangements, venue relationships and related administration.
Lawful basis: contract, legitimate interests and legal obligation.
5.3 Managing business relationships
We use personal data to manage relationships with venues, theatres, agents, co-producers, suppliers, rights holders, licensors, contractors, freelancers, cast, crew, creative teams, insurers, accountants, professional advisers and other business contacts.
Lawful basis: contract, legitimate interests and legal obligation.
5.4 Recruitment, casting and engagement of personnel
We use personal data to assess applications, manage auditions and casting processes, engage employees, workers, freelancers, creatives, cast and crew, check right to work, administer contracts, pay fees or wages, manage tax and payroll, make reasonable adjustments, and comply with employment, tax, health and safety and safeguarding obligations.
Lawful basis: contract, taking steps before entering into a contract, legal obligation, legitimate interests and, where relevant, explicit consent or special category conditions such as employment law obligations, substantial public interest, vital interests or legal claims.
5.5 Marketing, publicity and audience development
We may use personal data to promote UK Productions Ltd, our productions, services, production hire offering and related activity. This may include sending marketing communications where permitted, managing press and media activity, sharing approved production materials with venues, promoting productions through websites and social media, and maintaining business-to-business contact lists.
Lawful basis: consent, legitimate interests, or the soft opt-in rules where applicable. You can opt out of marketing communications at any time.
Where a venue, ticketing provider or other partner markets a production to its own audiences, that organisation will usually be responsible for its own marketing data and privacy information.
5.6 Website operation and analytics
We use personal data to operate, maintain, secure and improve our website, understand how visitors use it, monitor website performance and manage cookie preferences.
Lawful basis: legitimate interests for essential website operation and security; consent where required for non-essential cookies or similar technologies.
5.7 Finance, accounting and legal administration
We use personal data to issue and process invoices, manage payments, maintain financial records, comply with tax and accounting obligations, manage insurance, deal with disputes, enforce contracts and obtain legal or professional advice.
Lawful basis: contract, legal obligation and legitimate interests.
5.8 Health, safety, welfare and safeguarding
We may use personal data to protect the health, safety and welfare of individuals involved in our productions and business activities, including access requirements, emergency contact information, incident reports, safeguarding concerns, insurance matters, risk assessments and reasonable adjustments.
Lawful basis: legal obligation, legitimate interests, vital interests and, where special category data is involved, appropriate special category conditions.
5.9 Compliance, governance and record-keeping
We use personal data to comply with legal and regulatory obligations, maintain appropriate business records, respond to data protection rights requests, manage complaints, prevent fraud, protect our business and demonstrate compliance.
Lawful basis: legal obligation and legitimate interests.
Depending on the circumstances, we may rely on one or more of the following lawful bases under UK data protection law:
Where we rely on consent, you can withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.
Where we rely on legitimate interests, our interests may include:
We consider and balance any potential impact on you before relying on legitimate interests.
We will only send direct marketing communications where we are permitted to do so under data protection and electronic marketing laws.
This may include:
We will not sell your personal data to third parties for their own marketing purposes.
You can opt out of marketing communications at any time by using any unsubscribe link provided or by contacting us at mail@ukproductions.co.uk.
Where we promote productions in partnership with venues or ticketing providers, those organisations may send their own marketing communications under their own privacy policies and marketing permissions.
We may share personal data where necessary with:
Where we use service providers who process personal data on our behalf, we require them to protect personal data and only use it in accordance with our instructions and the law.
Some of our service providers, production partners or digital tools may process personal data outside the United Kingdom. Where personal data is transferred outside the UK, we will take steps to ensure that appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, the UK International Data Transfer Agreement or other safeguards permitted by law.
Where a production, tour, partner, venue or service provider outside the UK requires personal data for production or contractual purposes, we will ensure that the transfer is lawful and proportionate.
See the UKP GDPR Data Retention Policy with Schedule Document
We will keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, tax, contractual, insurance, employment, safeguarding, archive and reporting requirements. For further details please see the UK Productions GDPR Data Retention Policy which can be found here.
These periods are indicative and may vary depending on the circumstances. We may anonymise personal data so that it can no longer identify you, in which case we may use it without further notice.
Our website may use cookies and similar technologies to make the website work, improve performance, analyse usage and support marketing or embedded content.
Cookies are small files placed on your device when you visit a website. Some cookies are essential for the website to function. Other cookies, such as analytics, advertising or social media cookies, will only be used where the law permits and, where required, with your consent.
We may use cookies or similar technologies for purposes such as:
You can manage cookies through your browser settings and, where available, through our website cookie preference tool.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure systems, staff guidance, supplier checks, confidentiality requirements, password protection, secure storage and appropriate retention and disposal procedures.
No method of transmission over the internet or electronic storage is completely secure, but we take reasonable steps to protect the personal data we hold.
Under data protection law, you may have the right to:
These rights are not absolute and may not apply in every situation. We may need to confirm your identity before responding to a request.
To exercise your rights, please contact us at mail@ukproductions.co.uk.
If you have concerns about how we use your personal data, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection:
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Our website may include links to third-party websites, platforms or services, including production websites, venue websites, ticketing platforms, social media platforms, embedded media and partner websites. We are not responsible for the privacy practices of those third parties. You should read their privacy policies before providing personal data to them.
We may update this Privacy Policy from time to time to reflect changes in our business, website, productions, services, legal obligations or regulatory guidance. The latest version will be published on our website with the date of the most recent update.
